...
KOEN
IKLPA
About Us

Data Usage & Security Principles

We apply cutting-edge encryption protocols to protect against any data breach threats.

Data Usage & Security Principles

IKLPA manages all information collected during the consultation process with the highest priority on individual safety and rights protection.

These principles apply to the entire process of data collection, usage, storage, and disposal.

1. Data Collection Principles

IKLPA collects only the minimum information necessary for consultation and support.

  1. We request information only within the scope necessary to achieve consultation purposes

    e.g., Case overview, date of occurrence, involved parties, employment type, evidence availability, etc.

  2. Sensitive information is collected only when absolutely necessary and in a limited manner

    e.g., Health information, psychological status, legal dispute details

  3. Users have the right to choose whether to provide information, and there is no disadvantage for refusing

2. Data Usage Principles

Collected data is not used for purposes other than the following.

  1. Consultation suitability assessment and risk analysis
  2. Expert connection assessment and support
  3. De-identified statistical analysis for service quality improvement
  4. When legally required or with user consent

IKLPA does not use individual user cases for promotion, content creation, or external presentations.

If case usage is needed, prior consent is always obtained.

3. Personal Information Protection Principles

IKLPA adheres to the following standards for personal information protection.

  1. Consultation content and personal information can only be viewed by the minimum authorized personnel
  2. Internal training and management procedures prevent information misuse
  3. Information sharing with external experts is strictly limited to the scope needed for consultation connection
  4. Third-party provision occurs only when legally mandated or with explicit user consent

4. Data Security Principles

IKLPA protects data safely through technical and administrative safeguards.

  1. Electronic data is stored and managed in an encrypted environment
  2. Access records are managed to prevent unauthorized viewing and leaks
  3. System vulnerability checks and security updates are performed regularly
  4. In case of data breach or incident, we respond immediately in accordance with relevant laws and notify users

5. Data Retention & Disposal Principles

IKLPA minimizes data retention periods.

  1. Data is promptly disposed of when consultation purposes are achieved or retention necessity ends
  2. Data is retained for the prescribed period only when legally required
  3. Electronic data is deleted irreversibly, and paper documents are disposed of securely

6. User Rights

Users may exercise the following rights at any time.

  1. Request to view personal information
  2. Request for information correction or deletion
  3. Request for explanation on the scope of data usage

IKLPA responds faithfully to such requests within a reasonable period.